PA Truck Repair Center Makes the Impossible Happen with EGR Cooler Replacement
Pittsburgh Truck Center recently saved the day and provided a fast and efficient EGR cooler replacement for a customer. On Friday, March 31st, the Pittsburgh Truck Center team received a request from an owner-operator who needed their expertise.
Unfortunately, this part was on critical national backorder and to add to the urgency, the driver was desperate to get home in time for the Easter Holiday and spend it with his family. Proving their professionalism and tenacity, the Pittsburgh Truck Center team’s parts department worked tirelessly to locate the parts required.
Their priority was to find a replacement and complete the job for this customer to make it home in time for Easter. Fortunately, the team was able to get the part shipped and received on time, and Easter at home with his family became a reality for the driver.
On Friday, April 7th, a Pittsburgh Truck Center master technician refilled the unit with coolant. In no time, it was ready for a test drive to verify the success of the repair. As expected, the Pittsburgh team successfully completed the job without a hitch and efficiently provided the replacement.
Big thanks to the knowledgeable staff at Pittsburgh Truck Center and their can-do attitude! Thanks to them, the driver made it home to be with his family for Easter weekend. Even though numerous vendors told them it was impossible to get the EGR cooler replacement in time, Pittsburgh Truck Center proved that they could make anything happen! Amazing work, team!
Details of the EGR Cooler Replacement
Pittsburgh Truck Center successfully provided a fast and efficient EGR cooler replacement for an owner-operator in need. On March 31st, the Pittsburgh Truck Center team received a request for an EGR cooler replacement, which was on critical national backorder. The driver was eager to get home to spend the Easter holiday with his family, adding urgency to the situation.
An EGR cooler is a vital component in modern diesel engines that helps to reduce harmful emissions. The acronym EGR stands for Exhaust Gas Recirculation, and it’s a technique used to recirculate some of the engine’s exhaust gases back into the combustion chamber to reduce the emission of nitrogen oxides (NOx). This customer needed an EGR cooler replacement for his vehicle.
The Pittsburgh Truck Center team worked diligently to locate the EGR cooler replacement and make the necessary repairs to ensure that the driver could return home in time for the holiday.
Thanks to their professionalism and tenacity, the team was able to ship and receive the EGR cooler replacement in time for the driver to be reunited with his family.
On April 7th, a Pittsburgh Truck Center master technician refilled the unit with coolant, and the EGR cooler replacement was successful. The truck was ready for a test drive to verify the success of the EGR cooler replacement. The Pittsburgh Truck Center team completed the EGR cooler replacement job efficiently and without any issues, ensuring a satisfied customer.